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Zapier makes it easy to integrate Pipedrive with RingCentral - no code necessary. See how you can get setup in minutes.
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Pipedrive
Pipedrive
1. Choose trigger event
RingCentral
RingCentral
2. Choose action
1. Select the event
Setup
Test
Pipedrive
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Activity Matching Filter" from Pipedrive.
Add your action
An action happens after the trigger—such as "Create Contact" in RingCentral.
You’re connected!
Zapier seamlessly connects Pipedrive and RingCentral, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Phone Number
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Phone Number To
Required
File
Required
Resolution
Send Time
Cover Page Text
Cover Page Type
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
RingCentral Features Required
Type
Phone Number From
Required
Phone Number To
Required
Text
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
For AI agents & developers
Use Pipedrive and RingCentral with AI agents and code
Beyond Zap workflows. Call Pipedrive and RingCentral actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Pipedrive and RingCentral actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Discount to Deal
Create Contact
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Connect Pipedrive and RingCentral to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Pipedrive on the Zapier blog
Learn how to automate RingCentral on the Zapier blog
Make work flow with AI
Level up your Pipedrive to RingCentral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Pipedrive + RingCentral integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Pipedrive and RingCentral
How can I set up an integration between Pipedrive and RingCentral?
You can set up an integration between Pipedrive and RingCentral using our automation platform by creating 'Zaps'. This involves selecting a trigger event from either Pipedrive or RingCentral and then setting a corresponding action in the other app. For example, you might choose a new deal in Pipedrive as a trigger to send out an SMS via RingCentral.
What triggers are available in Pipedrive for integration with RingCentral?
In Pipedrive, you can use triggers such as 'New Deal', 'Updated Deal', or 'New Person'. These triggers can then set off actions in RingCentral, such as sending an SMS or placing a call.
Which actions can I perform in RingCentral through this integration?
With our service, you can perform numerous actions in RingCentral based on triggers from Pipedrive. For instance, when a deal is moved to a new stage in Pipedrive, it could initiate an automated phone call through RingCentral to update team members.
Is it possible to automate SMS notifications via RingCentral when there’s activity in Pipedrive?
Yes, by setting up the appropriate Zap, you can automate SMS notifications through RingCentral whenever there's new activity like updating a deal or adding a note in Pipedrive.
Can I use custom fields from Pipedrive in my automation with RingCentral?
Our platform supports using data from custom fields in Pipedrive when setting up integrations with RingCentral. This means you can tailor your triggers and actions based on the specific information that's important to your business.
Does your platform support two-way syncing between Pipedrive and RingCentral?
Currently, we support one-way syncing where actions are triggered by events occurring either in Pipedrive or RingCentral. Two-way syncing is not supported at this time, but you might achieve similar results by creating complementary one-way Zaps.
How do I troubleshoot if my integration between these apps isn’t working?
First ensure that all configurations for your Zap are correct. Check that both apps are properly connected and authenticated on our platform. You may view Zap history for errors or contact our support team for assistance if issues persist.
About Pipedrive
Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.