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ChatBot
ChatBot
1. Choose trigger event
HubSpot
HubSpot
2. Choose action
1. Select the event
Setup
Test
ChatBot
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Message" from ChatBot.
Add your action
An action happens after the trigger—such as "Update Contact Subscription Preferences" in HubSpot.
You’re connected!
Zapier seamlessly connects ChatBot and HubSpot, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Message
Triggers when a user sends a message that triggers the chosen interaction.
Halt my task if contact is already a member of the list
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Company
Creates a Company in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Associations
Creates associations between objects.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Halt task if any associations error occurred
Engagement Type
Required
Assigned To
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Social Media Channel
Required
Message Content
Required
When
Save as draft
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Note
Name
Required
Company
Contact
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Delete CRM Object
Deletes a CRM object from HubSpot
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Company ID
Required
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Type of Custom Object
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Product ID
Required
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Line_item
Creates a Line_item in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Contact Email Address
Required
Event ID
Required
Contact Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Get CRM Object
Gets a CRM object from HubSpot by ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
List Name
Required
Contact
Required
Halt my task if contact wasn't a member of the list
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Create Ticket
Creates a Ticket in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Contact
Update a Contact in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Line_item
Update a Line_item in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Update Product
Update a Product in HubSpot.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Type of Custom Object
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Folder
Required
Filename
Required
Access level
Required
File
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Api_docs_info
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Name
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Name
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Find Associations
Find associations between objects.
Action
This is an event a Zap performs.
Search
Find existing data in your app
Object Type
Required
Pipeline Id
Required
Stage Id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search
Find existing data in your app
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Type of Custom Object
Required
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Note
Additional properties to retrieve
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use ChatBot and HubSpot with AI agents and code
Beyond Zap workflows. Call ChatBot and HubSpot actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose ChatBot and HubSpot actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Update Contact Subscription Preferences
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
When a chatbot interaction is triggered in ChatBot, Zapier logs it as a form submission in HubSpot. This allows the IT team to monitor user engagement analytics in one place and automate reporting.
When a user interacts with a specific chatbot dialogue in ChatBot, Zapier automatically adds their information to HubSpot as a new contact. This automation keeps your lead database updated without manual data entry.
Level up your ChatBot to HubSpot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about ChatBot + HubSpot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and HubSpot
How do I integrate ChatBot with HubSpot using our platform?
To integrate ChatBot with HubSpot, you'll use our platform to connect the two applications by setting up triggers and actions. Start by selecting ChatBot as your trigger app and choose a specific event like 'New Message.' Then, select HubSpot as your action app and determine what occurs, such as creating or updating a contact.
Can I automate the process of adding new chat interactions to HubSpot?
Yes, you can automate this process by setting a trigger in ChatBot when a new message is received. The integration can then perform an action in HubSpot to create or update contact details automatically.
Is it possible to update existing contacts in HubSpot based on chat interactions?
Absolutely. You can set up the integration so that when certain triggers are activated in ChatBot, such as receiving specific keywords or phrases from users, an action can be configured to update existing contacts in your HubSpot CRM.
What kind of data can be transferred from ChatBot to HubSpot?
You can transfer various types of data including user name, email address, chat message content, and timestamps from ChatBot into corresponding fields within HubSpot CRM.
Are there any limitations to the types of triggers available for ChatBot within their integration?
While most common triggers like 'New Message' or 'Keyword Mention' are available for integration, more complex custom triggers may require additional configuration within our platform.
How do we handle errors or data mismatches during the integration process?
For any errors or data mismatches that occur during integration between ChatBot and HubSpot, our platform provides detailed error logs. These logs help you diagnose issues quickly and efficiently so you can make necessary corrections.
Can custom fields in HubSpot be updated with information gathered from chat interactions?
Yes. When setting up the action events in your integration workflow, you can map information from chats directly into custom fields within your HubSpot account.
About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
