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Zapier makes it easy to integrate Webflow with Zendesk - no code necessary. See how you can get setup in minutes.
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Webflow
Webflow
1. Choose trigger event
Zendesk
Zendesk
2. Choose action
1. Select the event
Setup
Test
Webflow
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Form Submission" from Webflow.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Webflow and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Subject
Required
Follow-up Source Ticket
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/Description
Required
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Comment body
Comment format
Should the Comment be public?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Organization
Required
Name
Details
Notes
Tags
Domain_names
External_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User
Required
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External_id
Verified
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket_id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Name
Required
Details
Notes
Tags
Domain_names
External_id
Group_id
Shared_tickets
Shared_comments
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Webflow and Zendesk with AI agents and code
Beyond Zap workflows. Call Webflow and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Webflow and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Create Item
Delete User
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Connect Webflow and Zendesk to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Webflow on the Zapier blog
Learn how to automate Zendesk on the Zapier blog
Make work flow with AI
Level up your Webflow to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Webflow + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Webflow and Zendesk
What is the first step to set up an integration between Webflow and Zendesk?
Start by logging into your Zapier account. You will need access to both your Webflow and Zendesk accounts, and you might have to authenticate these accounts within our platform. After that, you can proceed to create a new Zap.
Can I automatically create a ticket in Zendesk when a form is submitted in Webflow?
Yes, by setting up a trigger for form submissions on your Webflow site, you can configure an action in our platform to automatically create a new ticket in Zendesk using the form data.
Is it possible to update an existing ticket in Zendesk from changes made on Webflow?
Certainly! You can configure triggers for specific events or updates made in Webflow which will then initiate actions that update corresponding tickets in Zendesk.
How do I map form fields from Webflow to data fields in Zendesk tickets?
Mapping fields can be done during the 'Action' setup stage. You can select which fields from your Webflow forms correspond with the desired data fields within a Zendesk ticket.
What should I do if my integration stops working suddenly?
Check if any changes were made recently either in your Webflow or Zendesk accounts that might affect the connection. Ensure both platforms are still correctly authenticated on our platform and review your trigger and action setups for any discrepancies.
Can I customize what happens after an event triggers the integration between Webflow and Zendesk?
Absolutely, you have full control over customizing actions once an event occurs. You can define complex workflows or include additional steps such as sending alerts or updating other applications as needed.
Are there limits on the number of actions per trigger when integrating Webflow with Zendesk?
The number of actions you can perform per trigger event may vary based on your plan type with us. Generally, most plans allow multiple actions per trigger, but checking specific plan details is recommended for precise information.
About Webflow
Design and build professional websites with a CMS from scratch online with Webflow.