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Zapier makes it easy to integrate Notion with Zendesk - no code necessary. See how you can get setup in minutes.
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Notion
Notion
1. Choose trigger event
Zendesk
Zendesk
2. Choose action
1. Select the event
Setup
Test
Notion
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New Comment" from Notion.
Add your action
An action happens after the trigger—such as "Delete User" in Zendesk.
You’re connected!
Zapier seamlessly connects Notion and Zendesk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Ticket
Required
Tags
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Comment
Required
Comment format
Should the comment be public?
File
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Tags
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Ticket
Required
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Name
Required
Email
Details
Notes
Phone
Tags
Role
Organization
External_id
Verified
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Type
Action
This is an event a Zap performs.
Search
Find existing data in your app
Ticket_id
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Name
Required
Email
Details
Notes
Phone
Tags
Role
Organization
External_id
Verified
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Notion and Zendesk with AI agents and code
Beyond Zap workflows. Call Notion and Zendesk actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Notion and Zendesk actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Block to Page
Delete User
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Notion and Zendesk
Log new Zendesk tickets in Notion.
When a new Zendesk ticket is created, Zapier adds it to a Notion database, ensuring customer issues are properly tracked in your team's workspace. This helps prioritize tasks and ensures no request goes unnoticed, improving response and resolution times.
When a new comment is added in Notion, Zapier creates a Zendesk ticket automatically. This ensures IT teams are informed about any flagged issues or requests that need to be resolved, streamlining the ticket creation process and reducing delays.
When an item in a Notion database changes status or is updated, Zapier updates the corresponding Zendesk ticket to reflect the latest progress. This helps project managers coordinate between tools and keeps teams informed of task status changes, boosting productivity and accuracy.
Level up your Notion to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Notion + Zendesk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Notion and Zendesk
How do I integrate Notion with Zendesk?
Setting up an integration between Notion and Zendesk typically involves using a tool like Zapier to connect the two platforms. Within Zapier, you can set up a 'Zap' that consists of a trigger and one or more actions. For example, a trigger might be when a new page is created in Notion, and the action could be to create a ticket in Zendesk. This integration is facilitated through your accounts on both platforms and requires authorization to access the necessary data.
What triggers can be used for integrating Notion with Zendesk?
When integrating Notion with Zendesk, you can use various triggers such as 'New Database Item', 'Updated Database Item', or 'New Page' in Notion. These triggers initiate actions within Zendesk such as creating tickets, updating users, or logging comments.
What kind of actions can be executed in Zendesk from a Notion trigger?
Once a trigger event happens in Notion, various actions can be executed in Zendesk like creating a new ticket, updating an existing ticket, creating or updating users or organizations, and adding tags or comments to tickets.
Is coding knowledge required to integrate Notion with Zendesk?
No coding knowledge is required when using platforms like Zapier for integration. You simply create Zaps by selecting appropriate triggers from Notion and desired actions within Zendesk through an intuitive interface. The process is automated based on your set rules.
Are there any limits on data syncing between Notion and Zendesk?
While using third-party tools like Zapier to integrate Notion with Zendesk, you should consider their plan limitations such as task run limits and data update frequency. These factors may influence how often information is synced between the two platforms.
Can I automate ticket creation in Zendesk based on updates from Notion?
Yes, automated ticket creation is possible by setting up triggers like ‘Updated Database Item’ in Notion which then prompts actions such as ‘Create Ticket’ in Zendesk. This ensures that whenever there's an update on specific database items in Notion, corresponding tickets are automatically generated in Zendesk without manual intervention.
What should I do if the integration between Notion and Zendesk stops working?
If the integration stops working, first check if the connection permissions are intact for both platforms (Notion and Zendesk). Review whether there have been changes made to folders or database structures that impact triggers. Additionally, verify your third-party service provider’s status page (like our system status updates) for any disruptions.
About Notion
A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
